KAM

KAM transparent logo on home page

One platform for Your
Customers to Karigars

KAM – One Tap Customer Order Management System

KAM breaks the conventional problem every Jeweller faces when it comes to a bunch of custom-designed Jewellery orders.

With KAM, you can take orders from your customers and assign it directly to any of your Karigars within the app itself.

KAM structures all the steps in between and simplifies the order process for your customers’ custom designs.

No more clutter

Market trend analysis

Structured communication

Real-time work report

Delivery on time

Returning customers

KAM web features final
KAM web features final

KAM – One Tap Customer Order Management System

KAM breaks the conventional problem every Jeweller faces when it comes to a bunch of custom-designed Jewellery orders.

With KAM, you can take orders from your customers and assign it directly to any of your Karigars within the app itself.

KAM structures all the steps in between and simplifies the order process for your customers’ custom designs.

No more clutter

Market trend analysis

Structured communication

Real-time work report

Delivery on time

Returning customers

One-tap Custom Orders

Now your customers can place their custom jewellery orders
simply by uploading the image of their desired designs.

order details KAM
order details KAM

One-tap Custom Orders

Now your customers can place their custom jewellery orders
simply by uploading the image
of their desired designs.

Everything on your Dashboard

Everything on your Dashboard

See all the order activity, from orders by your customers
and jewellery making-process updates by your karigars on your dashboard.
Once you get the order, assign it to your karigars directly from your dashboard.

Everything on your Dashboard

Everything on your Dashboard

See all the order activity, from orders by your customers
and jewellery making-process updates by your karigars on your dashboard.
Once you get the order, assign it to your karigars directly from your dashboard.

In-depth Order Details

Access all the order details on your app.
Karigars and your customers can check the
order status and other details directly on the app.

custom order
custom order

In-depth Order Details

Access all the order details on your app.
Karigars and your customers can check the
order status and other details directly on the app.

Performance Analysis & Report

Performance
Analysis & Report

Analyse all the order details, customer orders,
and generate order trend report at a glance.

Performance Analysis & Report

Performance Analysis & Report

Analyse all the order details, customer orders,
and generate order trend report at a glance.

App Screenshots

Frequently Asked Questions

What is KAM?
KAM is a solution for customer order management. With KAM, you can take orders from your customers and assign the orders directly to any of your Karigars within the app itself. From taking the order until the order delivery, KAM has made the entire order process simple and structured. With many features like desired product image upload, delivery time control, timely notification, and performance report generation, KAM stands out from any competition and becomes one of its kind.
Where will our customer place his order from?
Once you opt for KAM, it gets integrated with your JewelFlow app. Your customers can log in to your app and select the KAM option and upload the design they are looking for and place the order.
We require different specifications for each product’s category, how can we get those from our customer before placing the order?
You can create and modify product categories and each product specification from the backend. Once you set the product specifications, your customers will be able to see those details in the product pages.
Can we set the delivery due date for each product category type?
From the backend, you can define the expected delivery time for each category. For example, you can set 10 days for Bali and 15 days for the Necklace. Next time when your customer chooses the category before uploading the product image and placing an order, they will see the delivery time based on the particular category they selected.
How will the Karigar/Vendor be able to see Orders assigned to him?
At your backend, you can add all your karigars/vendors. Once you receive an order and assign it to your karigar, he will receive an order notification through SMS on his number and email address.
Can we set a delivery due date for the karigar?
Yes, you can set a due delivery date for the karigar based on the product category defined in the order details.
How is the order process tracked?
Once the order is placed, every change in order status will be notified to the customer through SMS and email updates until the product gets delivered.
Are there any kind of reports generated?
Yes, using KAM, you can generate: category wise order report, client wise order report, and Karigar wise order report.
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