Privacy Policy

Triologic – Privacy Policy

Our Commitment

As a SAAS organization, data privacy plays the topmost priority to us. We can assure you that your data is secure with us. We admire your privacy and are committed not to misuse it at any cost. We believe it is essential for you to know which all business or personal data Triologic Enterprises Pvt Ltd (hereafter will be mentioned as ‘we’) collects from you, why do we collect them, how can we use those data, and what rights you have as a data subject or a customer.

Here’ business data’ refers to the name of the business, contact information, city, type of business, and the name of the owner/s. ‘Personal data’ refers to any personal information such as a person’s name, sex, age, or any information that helps identify the person.

We encourage you to go through the privacy policy to be aware of our data management system.

What all data we collect on a technical basis

Once you visit our Website, https://triologic.com, it will collect few data from your system that includes:

  • IP address,
  • Device and operating system details,
  • Browser details,
  • Your location and connectivity details,
  • Your system language details.

Collecting this information is legal and approved by EU regulations. These primary data help us identify a particular user, the number of visits you made, the time you spend on our Website, and other similar analytical information. Every data is secure and encrypted in the cloud.

What personal data we collect and why we collect it

When you get in touch with us or purchase our software as a service, we collect some of your data for the sake of the process. This includes but is not restricted to your name, your company information, your contact information.
We may use your contact information to send you information, offers, new product knowledge, or quotation in the future. While sharing such data, you are giving your consent and agreeing to the same.

Involvement of the third party

‘Third Parties’ includes Razorpay as our payment processing partner and our web hosting providers. All our third-party service providers are required to take appropriate security measures to protect your data in line with our policies. We do not allow our third-party service providers to use your data for their purposes. However, while processing the transaction, the payment gateway might ask you for some information, which comes under their privacy policy.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information, you can also read the terms and conditions by Razorpay here: https://razorpay.com.

We are solely responsible for all your data privacy concerns as long as you are on our Website, your data is secure. The moment you are on some other third party website, your privacy will not be governed by Triologic.

Security measures & right to withdraw consent

We will always prioritize the protection of personal information that is stored in our database. We limit the access to your personal information to within the server. If you have any questions about the security on Triologic or if you want to withdraw your consent, please contact us at info@triologic.com or write to our mailing address: Triologic Enterprises Pvt Ltd, B- 113, Civic Center, Naigaum Cross Road, Dadar-East, Mumbai – 400014, Maharashtra, India.

How we will keep your information safe

As a software company, we use the highest security standards with 2048 bit encryption so that your data is never misused.

How long we will keep your information

We will keep your data in our database as long as it is necessary to fulfill the business needs. We commit not to misuse or distribute your data to third party services in the future without your consent.

Data Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Cookies

If you visit our page, we will set a temporary cookie to determine if your browser accepts cookies. The cookie contains no personal data and is discarded when you close your browser. The only purpose is to determine it’s you and not someone else.

Changes to this privacy notice

We reserve the right to update our privacy policy at any time, and we will provide you with a new privacy policy when we make any substantial updates. In case of ownership transfer, merger or acquisition, your data can be shared with the new authority.

Contacting the Website Owner

If you have any queries regarding our Privacy Policy, the privacy practices of this Website, or in case you want to exercise any of the rights that you are given under this Privacy Policy, you can contact us at info@triologic.com or write to our mailing address: Triologic Enterprises Pvt Ltd, B- 113, Civic Center, Naigaum Cross Road, Dadar-East, Mumbai – 400014, Maharashtra, India.

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